Three agents ship with the demo book: an enquiry handler on a ten-minute heartbeat, a compliance chaser sweeping hourly, an arrears agent at eight each morning. Each one works the same queue your staff would, and every run is recorded step by step in the flight recorder: reasoning, tools, outcomes.

When an agent wants to send, serve or charge, it stops here first. You read the exact email or text before it leaves, add a note for the audit trail, and approve or decline. Approving runs the action once, as you; declining stops it. Every decision is audited.

Every property carries its EPC and statutory record from instruction to listing. If a rating sits below the legal minimum for letting, Acorn blocks the publish until it is put right, so an unlawful listing never reaches a portal with your name on it.

Valuation to instruction, offer to exchange to completion. Fall-throughs stay on the board rather than vanishing, and relaying an offer to the vendor is never skippable, exactly as the law expects of an agent.

One page of tiles for listings, enquiries, pipeline, arrears, compliance and approvals. Search people, properties and postcodes from anywhere, or press command K and ask Acorn to work the queue itself: chase late rent, draft gas cert reminders, book the next step.